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Returns & Exchanges
At MIZON, we want you to be completely satisfied with your skincare journey; if you are not happy with your purchase, you can return unopened products within 30 days of delivery.
1
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
2
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a refund.
3
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing